We are sorry to hear that you have issues with MMS messages. Please try out the fixes in this article and see whether it works for you.
I have the same problem. I dont know what i have changed. Did you work it out as this article does not help? Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem. Hi Rhonda! Do you have signal and can you use your device to make calls and texts?
Your email address will not be published. Skip to content. I have been having this issue for about two months now. It happens when I am on my mobile data only and wifi only. If anyone has any ideas, I would greatly appreciate it. This is my last ditch effort before I move unhappily away from Samsung and to an iPhone. Go to Solution. View solution in context. Namaste Asteroid. In this article, we are going to cover some simple solutions that you can try to fix the MMS download problems.
Irrespective of the problem, a simple reboot can always be helpful. This is the simplest thing that you can do. It might sound pretty general and vague but it actually works. Just like most electronic devices, your mobiles too resolve a lot of problems when turned off and on again.
Rebooting your phone will allow the Android system to fix any bug that might be responsible for the problem. Once the phone restarts, check if the problem still persists. Multimedia messages require a stable internet connection to get downloaded. Drag down from the notification panel and make sure that your Wi-Fi or mobile data is switched on.
In order to check connectivity, try opening your browser and visit some websites or maybe play a video on YouTube. Another quick fix to this problem is to enable auto-download for MMS. The default messaging app on your Android smartphone allows you to send both SMS and multimedia messages. You can also allow this app to automatically download MMS as and when you receive it. Follow the steps given below to learn how:. Now tap on the menu button three vertical dots on the top right-hand side of the screen.
Tap and hold on the Photo until you see a menu at the top of your screen. From the menu, tap on the Save attachment icon See image above. Phone wont download picture message. Then see if you can receive the picture. If still no go, you can. Try sending or receiving a new picture message. If you're still having messaging problems, contact us. Make sure the line you're trying to message is a mobile line, not a landline or VOIP internet phone line that cannot receive picture messages.
Jul 29, If so, Google Voice doesn't do picture messages. Or, if you're connected to wifi, make sure that wifi is actually connected to the internet. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality.
Dec 26, - hi my samsung admire wont download incoming pictures and i dont know the problem please help me. I just sent support the issue, as mentioned by Comet.
I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone. Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone.
The support provided by Samsung has been pretty horrible. I have used Samsung for years and this may be my last one. Post Reply. Related Content. The last time I was able to send a text message to a android phone in Galaxy S Phones yesterday How can I recover my text messages after a factory reset on my S10e?
0コメント