Pause WiFi for family time, set kid-safe browsing and much more with powerful parental controls. Assess the strength of your WiFi and even order an xFi Pod, right from the app. Getting started is simple. Need help signing in? This update eliminates bugs and reduces errors to give you the best experience.
By evening, I did not have things right because nothing was working and now, no phone line active. Thank goodness!
What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. By the time I finished my evening, I went back to check the modem and I was fully up and running!!!
I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! It has turned my opinion of the Customer Service Dept around. Thank you, Cherie Alley. Where do I even start? Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. Fine, the internet was fast enough for my needs. In the process they broke our waterline to our house and left.
When we noticed it a few days later with soggy lawn and then a huge spout of water coming up, we called and they made a rocket to fix what they broke. Several days later now they refuse to call us back to actually do the work while my family lives with no water, backed up toilets, unbathed kids and parents, no ability to do laundry, cook or clean.
We have been loyal customers for over a decade and even have our phones with them but now will be trying to ATT and Verizon since they have treated us like we do not matter. Uncaring when they break stuff but they will be there should your internet be down.
Shameful service and I will be suing them in small claims court for damages and mental anguish. This is the worst experience I have ever had from a company and will never use their services again. The following data may be collected and linked to your identity:.
Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Description The Xfinity app is the easiest way to activate your Internet service, get online in minutes, and set up your home network — no technician needed.
Dec 2, Version 3. Ratings and Reviews. App Privacy. Assess the strength of your WiFi and even order an xFi Pod, right from the app. Getting started is simple. Need help signing in? This update eliminates bugs and reduces errors to give you the best experience. By evening, I did not have things right because nothing was working and now, no phone line active.
Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved. By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me!
It has turned my opinion of the Customer Service Dept around. Thank you, Cherie Alley. Where do I even start? Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. Fine, the internet was fast enough for my needs.
But 12 months later, the price doubled. We rarely have dropped calls, so we are very happy so far with the service over the first couple years! The app is very glitchy and it is just getting worse. For example there a feature that is suppose to keep track with texts and calls. Only partially works. I I have 3 lines and one line shows ever text and call. While the other 2 phones only show some and not everyday.
The one phone will show say 15 text messages send and received when I actually sent and received well over I need a complete list of all in going and out going calls and texts for my business. Xfinity is costing me money and I might foot the the bill over to them.
This whole situation makes me skeptical. The best feature is to switch the plan on the fly just before your billing period end date. This way I m able to switch as per the usage in specific month.
0コメント